Security

Warning Signs of Common Problems on Automatic Doors That Require Maintenance

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Automatic doors are essential for the well-being of users. They offer great convenience and several technical features in the field of access. Whether in shopping centers, airports, hospitals, or government buildings, these doors provide unparalleled comfort and security for visitors and workers.

When an automatic door begins to show signs of malfunction, it usually requires prompt intervention by a qualified technician. Like any other equipment, automatic doors can experience problems. In this article, we have identified the warning signs of common problems with automatic doors that require maintenance to avoid service interruptions and costly repairs.

Warning Signs Related to Motors

The motor is what allows the door to open and close properly. If you notice that the door opens or closes more slowly than usual, it is possible that the motor needs maintenance to get it running again. Other signs may also indicate that maintenance is necessary:

  • The motor makes an unusual sound. A humming or abnormal squeaking noise may be a sign that the motor needs to be repaired or replaced.

  • The door does not open completely. If the door fails to open fully, it is probably a sign that there is a problem with the motor.

  • The door opens or closes abruptly. A door that opens or closes abruptly also requires inspection and maintenance.

Warning Signs Related to Sensors

Sensors are essential for user safety. Sensors detect the presence of people and objects at the door threshold and adjust the speed and force of the door’s movements. Again, if you notice that the door does not seem to be functioning normally, it is important to call a professional technician to diagnose the problem:

  • The door does not open when activated. This is a clear sign that the door’s sensors may be faulty.

  • The alarm sounds for no apparent reason. If the alarm sounds when there is no one or nothing in front of the door, this may indicate a sensor problem.

  • The door does not open when pushed or pulled. A faulty sensor can prevent the door from opening properly.

Warning Signs Related to Software

The Softica software plays an important role in the proper functioning of automatic doors. It is a complex control system that allows you to control and configure various aspects of the door. If you notice that the door is not working as it should, you may need software maintenance:

  • The door does not respond to commands. If the door does not respond to commands, this may be due to a software problem.

  • The settings are not correctly applied. If the door does not seem to apply the settings correctly, it may be a sign that there is a software problem.

  • The door does not behave as expected. If the door does not behave as you expect, this may be due to a software problem.

Preventive Maintenance of Automatic Doors

To minimize the risk of breakdown and keep your door in good working order, it is essential to carry out regular servicing and maintenance.

Preventive maintenance is an important step to extend the lifespan of automatic doors and minimize the risk of costly breakdowns.

It involves regularly performing inspections, cleaning, and adjustments to ensure the door is working properly. Qualified technicians can also check the condition of mechanical, electrical, and electronic parts to detect warning signs of problems and repair them before they cause service interruptions.

Preventive maintenance may also include updating the door’s software to ensure that all settings are properly configured. In summary, preventive maintenance is a wise investment to avoid the costs and inconveniences associated with an automatic door breakdown.

Maintenance Options for Automatic Doors

We service all pedestrian automatic doors regardless of their brand and offer 3 types of maintenance contracts:Platinum / Gold / Silverbut we can also adapt our maintenance contracts to meet your individual requirements. Our servicing and maintenance services are carried out on a contractual basis.

If you need troubleshooting, you can contact us by email at service.fr@dormakaba.com or by calling the toll-free number 0800.59.77.01.

dormakaba Editorial Team

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Sarah Taaribit

Sarah Taaribit is an author for Dormakaba's Blog, where insights into access solutions, security technology, and innovative design are shared.

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