Security

How to Choose the Right Company for the Maintenance of Your Automatic Door?

service.png

Choosing the right company to carry out the maintenance of your automatic door is an important issue, particularly in terms of user safety. Find out how to choose the best service provider for your system.

The Importance of Automatic Doors in Public Buildings

Automatic doorsare made mobile by a system that opens and closes automatically thanks to a motorized or electromechanical mechanism. They are frequently installed in shopping centers, airports, train stations, hospitals, office buildings, public buildings, etc.

Automatic doors are installed to facilitate the flow of people at entrances and exits. They can be of different types, depending on the installations and needs:

  • Sliding doors

  • Swing doors

  • Revolving doors

  • Pivot doors

Automatic doors are generally equipped with motion sensors or presence detectors that control the opening automatically. It is possible to add security and access control systems to ensure thesecurity of access to buildings and users.

Finally, the advantages of automatic doors are numerous:

  • Control access to premises remotely.

  • Facilitate access for people with reduced mobility.

  • Smooth the access of users to the building.

  • Reduce the building’s energy consumption by limiting heat and air conditioning loss.

Standards Related to the Maintenance of Automatic Doors

There are several standards and regulations relating to themaintenance of automatic doors. They are intended to ensure the safety of people who use them daily. Notably, the following provisions:

  • The European standard EN 16005 establishes the minimum requirements for the maintenance of automatic doors.

  • Standard EN 12635 defines the safety requirements for industrial doors, from design to use, including installation.

  • Standard EN 13241 defines the safety requirements for doors subject to heavy loads, particularly on industrial sites and in public buildings.

  • Standard 12453 defines the safety requirements for automatic doors used by pedestrians as well as industrial doors. It specifies the requirements regarding obstacle detection as well as closing forces/protection against pinching.

These provisions establish the minimum maintenance roles as well as the recommended maintenance intervals. They depend mainly on the type of doors and the frequency of use. In general, anannual inspectionis recommended.

During this inspection, the appointed technician checks the operation of the various components of the door: sensors, hinges, springs, closing mechanisms, etc. He checks that the doors close normally. He also checks their alignment.

When anomalies or problems are identified during this inspection, the technician can carry out repairs immediately if the parts are available. If not, he makes a recommendation and provides a quote. The corrective actions depend on the severity of the identified fault. The absolute priority remains thesafety of users.

A maintenance contract must include the essential operations to be carried out in order to keep the system up to standard. It may be requested from the manager by State control services.

Criteria for Choosing Your Maintenance Provider

There are severalcriteria for choosing your maintenance provider. The first of these is undoubtedly experience. It is important to inquire about the professional’s experience and to check their certifications and qualifications. The second element to consider is reputation. You can check the reviews and testimonials of previous clients who have used the company. This is a guarantee of reliability not to be overlooked.

Take into account the services offered by your provider. They must match the needs of your installation: preventive maintenance contract, repair services, etc. Availability is also important. It is essential that the provider can respond quickly to your maintenance needs. It is preferable to select a provider who has effective and responsive technical support. This is imperative when a problem occurs with your installation.

When you draft your maintenance contract with the chosen provider, make sure that all essential operations are mentioned in the document. The services must include troubleshooting services and define a precise maintenance schedule.

It is important to comply with current standards relating to the maintenance of automatic doors so that user safety is maintained. Building managers must absolutely entrust maintenance operations to recognized and qualified professionals.

Ensuring the Proper Functioning of Your Equipment

You will find different contracts to maintain your automatic doors. We recommend regular maintenance of your equipment to preserve its functionality. Our various contracts guarantee intervention by our technical teams for any type of repair. A toll-free number is at your service to contact us quickly.

dormakaba Editorial Team

Empty Avatar

Sarah Taaribit

Sarah Taaribit is an author for Dormakaba's Blog, where insights into access solutions, security technology, and innovative design are shared.

Go to Sarah Taaribit author pageFind out more

Related articles